Call handling built for your shop
Hear it before you believe it
A call-handling setup built around your shop: your scripts, your calendar, your customers. Nights, weekends, and the hours your desk is already full.
Real calls from one shop’s first six days. Names and numbers removed.
Texts and web leads
The same setup answers your texts and web leads
A message gets a reply in a minute, gets asked the same questions a caller gets asked, and gets booked the same way.
- The chat on your website and texts to your line
- The same questions and the same routing as a call
- The same text summary to you afterwards
This is JDP’s own line, not a mock-up. Text it and it will ask what your shop does and put fifteen minutes on the calendar, the same way it would for one of your customers.
Text the lineOn a computer? Text 949-208-7452 from your phone and watch what comes back.
Know what's working
See which calls actually turn into jobs.
Every call gets tagged to where it came from (your Google listing, your ads, your website, a yard sign) and sorted by what it is: a new lead, a billing call or a warranty call. At the end of the month you can see which sources brought the calls that booked, and which just burned money.
- A tracking number for each marketing source
- Every call recorded and tied to where it came from
- Every call sorted as a new lead, billing or warranty
- One simple dashboard, refreshed every month
- Google listing
- Website form
- Paid ads
- Yard signs
Results
Sixty days at a roofing company
Every number here is one roofing company’s 60 days. Each call was tagged to its marketing source and sorted as a new lead, billing or warranty. Google Business Profile and Google Local Services Ads were the two biggest sources.
Why this matters
The call you miss books somebody else that afternoon
Most of your work comes in over the phone. A voicemail is a customer deciding to try the next name on the list.
What it does
Your phone, handled the way you would handle it
Every call answered
Nights, weekends, lunch, and the hour three calls land at once. Your greeting, your questions, your tone.
- Booked straight into your calendar
- Qualified with your own questions
- Emergencies routed to you immediately
You always know what happened
A text after every call with the name, the job and what was promised. Nothing to log in to.
- Text summary within minutes
- A weekly recap of the whole week
- A direct line to me
How it works
Three steps, about a week
One call to go through how you answer, what you ask, what you charge, and who gets woken up.
Your scripts, your calendar, your routing rules. Tested against real calls before it goes live.
Forward your line when you are ready. Change anything, any time, by texting me.
Why JDP
One person builds it, listens to it, and fixes it
A setup, not a seat
Your calls are handled on rules written for your business, not a script shared across a hundred accounts.
You reach a person
No ticket queue. Text me and something changes the same day.
Month to month
No contract and no term. It keeps your phone answered or you stop paying for it.
What you get
Month to month, no contract
One flat monthly rate, quoted once we know how your phone actually runs. Cancel whenever it stops earning its keep.
Included whatever your call volume looks like:
- Calls answered nights, weekends and overflow
- Booking straight into your calendar
- Text summary after every call
- Scripts and routing built for your shop
- Call tracking so you see which marketing books jobs
- A direct line to me
Questions
Before you ask
No. An answering service takes a message. This is your phone handled the way you would handle it. Questions asked, jobs booked, emergencies sent straight to you.
It is not a live person, and I don't hide that. It talks naturally, it asks the questions you would ask, and most callers get what they needed and book. If somebody asks for you by name, or it's an emergency, the call goes straight through to you.
Nothing changes for your customers. You forward your existing line when you are ready, and you can unforward it any time.
Yes. The same setup answers the chat on your website and texts to your line, asks the same questions, and books the same way. You get the same text summary either way.
About a week from the first call. Most of that is building and testing your scripts against real calls before anything is forwarded.
Text me. No ticket, no queue. Changes usually land the same day.
Every call is tagged to where it came from and sorted as a new lead, a billing call or a warranty call, so each month you see which sources drove calls and which ones booked. No guessing whether your ads are worth it. You see it.
Rather talk it through? Fifteen minutes is enough to tell whether this fits your shop.